Redwood Credit Union Ranks Among Top Financial Institutions in Consumer Reports

Redwood Credit Union (RCU) was recently rated one of the top financial institutions in the nation by Consumer Reports, a nonprofit organization that serves consumers through unbiased ratings, research, product testing, and education.

Out of over 13,000 banks and credit unions in the United States, the report highlighted approximately 100 financial institutions based on top ratings, and RCU was among them. According to the survey of Consumer Reports subscribers, RCU received high satisfaction scores for customer service, communication, consumer complaints, and fees, with a score of 92 out of a possible 100. On average, the 45 credit unions included in the report received higher marks for customer satisfaction overall than their large bank counterparts.

“We’re honored to be ranked among the top financial institutions nationwide in the Consumer Reports survey,” says RCU President and CEO, Brett Martinez. “We hope this credible report encourages more people to consider credit unions for their personal and business banking needs.”

Of approximately 6,300 credit unions in the US, RCU is ranked 63rd largest in asset size, and is 11th largest in the state of California. The full Consumer Reports survey, along with the educational article “Choose the Best Bank for You,” can be found in the January 2016 issue of Consumer Reports and online at www.ConsumerReports.org.