Guidelines for restoring temporary or permanent PG&E service

PG&E has provided guidelines for restoring gas and electric power to homes and buildings affected by the Northern California Fires.

From PG&E:

We recognize how difficult this time is for you. Safely restoring your electric and gas service is our top priority.

PG&E cannot restore permanent gas or electric services to damaged structures until they have been repaired or rebuilt, and the county or city building inspector or representative has approved allowing PG&E to reactivate your services.

If you are in need of temporary power, please contact the county or city Building Department for a permit.

Once a county or city building permit has been issued for temporary or permanent service, please submit your application at www.pge.com/CCO or call 1-800-743-5000.

Steps for safely restoring power to a repaired or rebuilt structure:

1. Contact your local county or city permitting agency.

  • Start this process as early as possible.
  • Work with a qualified contractor.

2. Submit an application for service restoration.

  • Indicate on the application that your restoration request is due to the Northern California fires, so our dedicated fire restoration team can expedite your request. PG&E will assign applicants a dedicated Service Planning Representative to reestablish your gas and electric service. You will be provided with their contact information.
  • To apply, visit www.pge.com/CCO to start and manage your online application(s); click Get Started Now; or call 1-877-743-7782.

Additional resources: