Marquis Auto Body - Chamber's Newest Executive Member

Marquis Auto Body is the Santa Rosa Chamber of Commerce's newest Executive member. Marquis Auto Body, conveniently located on Petaluma Hill Road in Santa Rosa, is a family owned and operated business. Owner, Troy Aldrich utilized his 30+ years in the automotive industry to build his dream shop. The close attention to detail on all levels of the business has allowed them to thrive. The success of Marquis Auto Body thrives on returning customers and their referrals.

Troy believes that being involved and giving back to the community is a huge factor in the success of Marquis Auto Body. He most recently donated to Montgomery High School's Education Foundation to help raise money for their educational and extracurricular programs. And he had a few great words to speak of the Santa Rosa Chamber of Commerce: "The Santa Rosa Chamber of Commerce has been an excellent source of networking for Marquis Auto Body. We've been developing many relationships by going to the mixers and different events. Not only is it beneficial for our company, but for everyone involved in our local community. It's way more effective to build a lasting relationship with someone face to face, and you can do that at the Chamber meetings."

At Marquis Auto Body, their goal is to go beyond repairing vehicles to eliminating inconveniences associated with an accident. They accomplish this by thoroughly explaining the insurance claim process and repairing every vehicle above industry standards. Their marketing strategy and budget is based on building referral relationships with insurance agents, adjustors, claims departments and, most importantly, vehicle owners. They accomplish this by continuing to enhance their solid reputation for quality repairs and exceptional customer service by exceeding the standard expectations of a collision repair facility. Another focus is attracting and supporting a team of professionals. They are committed to the company's values and strive to work together to exceed their customers' expectations every day. They have been able to accomplish this by becoming a member of Axalta Performance Services. As members, Marquis Auto Body has adopted their best practices, software and training to ensure optimal performance.

Environmentally friendly practices are also very important to them. By utilizing an in house recycling program, low energy lighting, waterborne refinish materials, and dust extraction systems, their customers can rest assured knowing that Marquis Auto Body works hard to minimize their impact on the environment.

Marquis Auto Body is committed to quality workmanship and 100% customer satisfaction. To uphold their high standards they employ a third party CSI company, performance feedback to better their facility because your opinion matters! Marquis Auto Body believes the core of their business is providing honest, high quality vehicle repair to their valued customers.